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  • Official comment
    Fern White

    Hi Denise!

    If you're a paid Down Payment Connect subscriber, your lead emails will be sent to the email you used to create your Down Payment Connect account. (You can change that email at any time by logging in at workforce-resource.com.)

    If you're using the correct email address, and you're not receiving your leads, you may want to check your spam/junk folder. All lead emails will come from noreply@workforce-resource.com. Make sure to whitelist this email address to ensure you don't miss any leads.

    We would recommend testing from an email address other than the one used with your Down Payment Connect account, or have a customer test your site for you.

    If you continue to have issues, please don't hesitate to submit a helpdesk so one of our staff members can help.

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